Chatbot, a new tool for customer support


All the information on the products, at your fingertips, on any device: Sabart presents at EIMA 2018 an absolute novelty for the sector, the innovative chatbot to support the customer.

"This tool will allow our customers to always have all information on orders and Sabart product range available on any electronic device" - explains Ruggero Cavatorta, Marketing Director at Sabart.
"The development of the chatbot is only the last step in a process of strengthening our presence on the web and rationalizing the contents of our catalogs, which count over 56,000 references, started a few years ago with the creation of the B2B portal, continued with the creation of the electronic catalog in 2017 and with the launch of the new corporate website in the last few months ".
At the stand (Hall 33, A1 / B2), in addition to the demo of the new chatbot, it will be possible to see first hand all the news from the Sabart range for the forest, gardening, agricultural, workshop and accident prevention sectors.
At Eima Sabart it shows a preview of the new "ForestalGarden Ricambi Tecnici" catalog, which is characterized by high quality and expansion of the offer, with a significant increase in the number of technical spare parts, presenting the most complete range on the market. The new organization of content by application / brand / model, the introduction of color codes to identify each Brand and the presence of multiple photographs to allow visual comparison between references, favor a quicker and more effective consultation of the tool.
With the ForestalGarden brand, Sabart also brings to Eima some innovations in the field of lubricants: the entire range of 2 and 4-stroke engine oils and greases for bevel gears and hoses has been rationalized. Furthermore, it has been the subject of restyling of the image and packaging.
The range of strands for the Forestal brand trimmer has also been renewed: new color (black) and image, new sections (helical added), new diameters (larger in size for professional machines), to meet the needs of everyone the operators of the green.
In addition to Oregon's Gator SpeedLoad, a system that includes head and wire disk and boasts the fastest wire loading on the market, Sabart presents at the exclusive Italian show in Italy the new professional PowerCut 70 series EXL of Oregon: designed for expert woodsmen and specialized forest workers who require precision, power and speed, is an indispensable tool for completing a long day of work in the forest with superior performance.
To complete the Oregon offer, the new LM400 double battery mower and the multi-tool system, both of the Oregon Cordless Tool System range powered by a 36V PowerNowTM lithium battery.
As a distribution partner (since 2017), for the first time, Sabart hosts the Fiskars range of garden tools at its stand: perfectly functional, unique and easy to use, they are incredibly resistant and design icons. In addition, an exclusive Fiskars expert will be available to Sabart customers to show the benefits of the new features on display.

Among the innovations in the agricultural field, at the stand it will be possible to test with ease the ease and effectiveness of the use of the Bare-Co cardan shaft and cardan shaft guards: the innovative rapid hooking / unhooking technology (less than 15 seconds) was was awarded as an alert to Eima 2016.


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